We ship within 2 business days, in light-weight, minimal packaging to reduce shipping cost and packaging waste. You will receive tracking information via email.
- Domestic USA shipments
Orders ship via USPS. Time in transit varies from two to five days in the lower 48 states. Shipments to Alaska, Hawaii and territories may take longer.
- International shipments
Most orders ship via First Class International Mail, but in special circumstances we may use alternate carriers. Time in transit varies greatly, depending upon local conditions in the destination country.
If you need your BackTpack sooner or by another carrier, contact us and we will let you know what services are available and at what cost.
The carrier is responsible for loss or damage in transit. Domestic shipments are insured. International shipments are not insured. Additional insurance is available for a fee. If you wish to insure your shipment or use another carrier, please contact us and we will let you know what services are available and at what cost.